Privacy Policy

Privacy Policy

This Privacy Policy describes how Venova (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from venovasocks.com.

1. Personal Information We Collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How Do We Use Your Personal Information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:


 

  • Communicate with you;


     

  • Screen our orders for potential risk or fraud;


     

  • Provide you with information or advertising relating to our products or services.

3. Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

4. Your Rights (GDPR & CCPA) If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

For our customers in the United States (including California): We do not sell your personal information. We comply with the California Consumer Privacy Act (CCPA) and provide the same transparency regarding your data.

5. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


 

6. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


 

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@venovasocks.com or by mail using the details provided below:


 

Venova > Annett [Dein Nachname]

In der Hohle 5

99441 Umpferstedt

Germany